Female Customer Service

:

Female Customer Service

:

Key account for all monthly collection Accounts Full Responsibility on CSO sheet Day by day CSO targets for collection Handling any customer objections avoid collection Monitoring her CSO sheet (Appointment – Self – Pending – Tech Problem – Easy/Self Collection) Full Responsibility on volume of accounts upon any requests Control on D/L accounts till being collected or Invalid Focal point of contact with OPS team supporting operation cycle Face to face communication with any incoming customer applying for requests Reports CSO Performance Report Daily CSO Report Pending Comments Report Monthly CSO Plan Daily Runners Plan Any other request submitted from manager

 

: 209


: 2012/06/08


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